Black & White Engineering (B&W) is a consulting engineering firm specialising in the field of Building Services (MEP)Engineering.
It is B&W’s policy to achieve a quality of product and service that surpasses our client’s needs and expectations. By adopting systems compliant with ISO 9001:2015 we can ensure that our processes are planned to allow all staff to work toward achieving our very high standard of product and services as efficiently and consistently as possible.
It is B&W’s management representative’s duty to ensure all staff are empowered to share the responsibility of implementing the QA System and in turn, it becomes the responsibility of all staff to ensure that our services are carried out in accordance with the systems set.
Our staff are our greatest asset in attaining our goal to be market leaders ‐ our energy, drive, motivation, innovation,passion and commitment give us our competitive edge. It is B&W management’s responsibility to ensure we maintain these traits in all B&W’s staff throughout the practice.
Our quality commitments
We will demonstrate our commitment to quality through:
- Providing a focus on customer requirements.
- Compliance with legal and other relevant requirements.
- The continual improvement of our performance throughout our operations and activities.
Our quality objectives
- Achievement and maintenance of a quality management system conforming to ISO 9001
- Achievement and maintenance of an information management system for projects using BIM processes conforming to PAS1192‐2:2013
- Monitoring and improving the satisfaction of our customers.
- Managing our processes carefully to maximize the benefits to our clients.
- Adoption of best practice in our construction activities
- The identification and management of critical and business activities
- Promotion of improved performance by our contractors and suppliers
Quality performance
Our objectives will be delivered through a programme of quality targets and will be managed and monitored by our motivated team.
Who is this policy statement for?
Copies of this quality policy statement will be made freely available to all those with an interest. This statement will be promoted to employees, customers and representatives of the local communities in which we operate.